Let Customers Create
Support Tickets Right From
The Store Page
No need for your customers to search for the Vendor’s contact details. Enabling this module helps them connect with the Vendors through Support Tickets.
Customers will be able to
create a ticket with their
order ID
Your Vendors can easily match their customers with the ticket numbers. They will see the order no, title, customer name, status, issue date, and more on all of the tickets.
Vendors Will Be Able
To Reply Directly From
The Dashboard
The marketplace sellers will be able to keep the conversation going right from their frontend dashboard.
Come Back If There Is
Any Problem With
Support
Vendors will be able to re-open any support ticket that was previously closed to continue the conversation from where it ended.
